Shipping & Returns

  • Shipping:
    • $9.95 flat rate through USPS. Tracking information can be found through their website.
    • FREE shipping on orders over $150! (excludes hats)
    • EXPRESS Shipping options are available.
    • You will be emailed your tracking as soon as the order is processed.
    • Please check your spam folder, first time orders sometimes go there! 

Refund policy

Return Policy
We hope that you love your purchases from Love Jentry boutique. However, we understand that sometimes an item just doesn't work out for you! Orders are eligible for return if they are shipped back to Love Jentry within 10 days of the purchase date with receipt. Anything past this time frame will not be eligible for return. The return must have an active tracking number within the 10 days after receiving for us to accept it when we receive it. Returns are only eligible for store credit only. We will email you a gift card with your credit once we receive the return. 
The return address is:
690 HWY 327 
Silsbee, TX 77656
**To start a return please log-in to your account with the email used for your purchase, From here, you can view recent orders and being the return process. Your return request will be reviewed within 2-4 business days.**




Please review our policy to make sure your return is eligible!
  • Returns are eligible for store credit only. 
  • No returns on jewelry. 
  • No returns on sale merchandise. 
  • No returns on holiday items. 
  • All sales final on Liberty Black Boots.
  • Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
  • Damaged items are only valid for an in-store credit only. Damages to items must be reported prior to wearing the garment with the original tags still in place. 
  • Love Jentry is not responsible for lost packages or tampered packages. 
    Please fill out the form below to initiate your return (if eligible):